Residential Tenants Survey 2026

Tenant Updates
Written By Ryan Savva
 

A Look at How We’re Doing…

We recently invited our residential tenants to take part in our survey. Their feedback is incredibly valuable to us, and we’re pleased to share a summary of the results, along with how we plan to act on them.

What Tenants Told Us

The survey highlighted several positives about their experience of renting with Wealden:

  • 93% of respondents said their rental property feels like a home, not just a place they rent.

  • 100% felt that changes under the Renters Rights Act were communicated clearly, promptly, and in an easy‑to‑understand way.

  • The most‑mentioned positive was the ease of communication with Wealden — tenants consistently described interactions as straightforward, responsive, and supportive.

Where We Can Improve

A small number of tenants raised areas they’d like to see improved, including:

  • Parking availability

  • Water pressure

  • Upkeep of surrounding communal areas

We will continue to address what we can and work with relevant partners where appropriate. Our aim is always to make meaningful improvements wherever possible.

What Tenants Are Saying

We also received several thoughtful testimonials, a few of which really stood out to us:

“Couldn’t ask for a better landlord.” “The best landlord in all my years of renting — Wealden is fair, thoughtful and sympathetic to tenants’ needs.”

Feedback like this genuinely makes a difference. It shows us that the relationships we’ve built with our tenants really do matter.

Our Commitment Moving Forward

Positive feedback is encouraging, but it doesn’t mark the end of the journey. We will continue working closely with tenants to ensure their rental experience remains the best it can be - supportive, transparent, and centred around their needs.

Ryan Savva